The Complete Checklist for Hiring a Public Adjuster
Hey there! If you’re considering hiring a public adjuster for your insurance claim, you’re on the right track. As an experienced public adjuster, I can tell you that having an expert on your side can be a game-changer. Let’s walk through a comprehensive checklist to help you make the best hiring decision, whether you’re a homeowner, policyholder, or contractor.
Understanding the Role of a Public Adjuster

More Than Just a Middleman
First things first: public adjusters are professionals who represent your interests in an insurance claim. Unlike adjusters from insurance companies, we work for you, aiming to get the maximum possible settlement. It’s crucial to understand this distinction before diving into the hiring process.
Checklist Item #1: Verify Credentials and Licensing
Ensuring Legitimacy
You wouldn’t hire an unlicensed contractor, right? The same goes for public adjusters. Always verify their licensing status. Most states have online databases where you can check this. Trust me, it’s a step you don’t want to skip.
Checklist Item #2: Experience and Specialization
The Right Fit for Your Claim
Experience matters. When I first started, I quickly learned that each claim type has its nuances. Look for an adjuster with specific experience in your type of claim – be it fire damage, water damage, or something else.
Checklist Item #3: References and Reviews
Learning from Others’ Experiences
Reviews and references can give you a glimpse into what working with a particular adjuster is like. Don’t hesitate to ask for references, and take the time to contact them.
Checklist Item #4: Assess Communication Skills
The Key to Collaboration
Communication is crucial. In one complex case, constant communication between me and the homeowner made all the difference. Assess how well the adjuster explains the process and how responsive they are during your initial interactions.
Checklist Item #5: Understanding of Policy and Local Regulations
Navigating the Fine Print
A good public adjuster should be well-versed in policy language and local regulations. Ask them to explain certain policy points or how they’ve handled previous cases in your area.
Checklist Item #6: Fee Structure and Agreement Clarity
No Surprises
Understanding how adjusters get paid is important. Most work on a contingency fee basis, meaning they receive a percentage of the claim payout. Ensure this and all other terms are clear before signing any agreement.
Checklist Item #7: Availability and Caseload
Ensuring Dedicated Attention
You want an adjuster who has the time to dedicate to your case. A conversation about their current caseload can give you an idea of how much attention they can provide.
Checklist Item #8: Approach to Claim Handling
Aligning Strategies
Every adjuster has their approach. Some are more aggressive in negotiations, while others might take a more collaborative route with insurance companies. Make sure their style aligns with your expectations.
Choosing the right public adjuster can significantly influence the outcome of your insurance claim. Use this checklist to guide your decision-making process and find someone who will advocate effectively for your best interests.
Still have questions about hiring a public adjuster or want to discuss your claim? Feel free to reach out. With years of experience and a client-first approach, I’m here to help guide you through every step of your insurance claim.